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The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. Your use of this site indicates your acceptance of these
terms and conditions. Your placement of an order indicates your acceptance of these
terms and conditions.
Returns
No Returns will be issued if you did not provide us with your VIN (Vehicle Identification Number) when you place an order.
Warranty
All of the genuine Toyota Parts and Accessories we sell are covered by Toyota's 12-month,
unlimited mileage warranty.
All of the non-Toyota items are covered by their respective manufactures warranties.
All items must be returned to us for warranty coverage.
All of the items we sell are only designed to for use US market cars.
All warranties only apply to the parts installed on the listed year and model of US
market car within the US.
There is no warranty coverage of any type for items that are removed from the US
installed on non-US vehicles. Items installed on models or years that they are not
listed for are not covered by any warranty.
Sales Tax
10.25% sales tax is applied to all orders
that ship to a California shipping address.
Pricing
Although we try our best effort to have an error-free website, occasional errors are
possible. If the correct price is less than advertised, we will always charge you
the lower price. If the correct price is higher than what is shown on the website,
toyotapartszone.com will always offer you the choice of paying the higher price or
canceling the order.
If the price shown online is different from the price of the item in the shopping cart
please contact us prior to ordering for the correct price.
Shipping
We only ship to the 50 United States.
Currently we only ship by UPS Ground service.
In rare occasions, the cost of shipping may be higher than the estimate because of the part's size. Toyotapartszone.com will always ask for your approval before charging extra shipping cost.
Toyotapartszone.com does not accept international order or any order outside of United States.
Toyotapartszone.com does not ship to PO boxes, APO or FPO addresses.
Order Processing
Toyotapartszone.com reserves the right to refuse process an order for any reason. Your
order confirmation is an offer to buy, not a completed sales contract. Order acceptance
and the completion of the contract between you and us will take place on the shipment
of the products ordered. Your receipt of an electronic or other form of order confirmation
does not mean our acceptance of your order, nor does it mean a confirmation of our offer
to sell. Toyotapartszone.com reserves the right at any time after receipt of your order
to cancel your order for any reason. If the order is cancelled, the authorization on your
card will be voided and no money will be charged. If your card has been charged, a refund
will be issued to your credit card.
Please only click on the submit button once. An order confirmation will be sent to you
within 24 hours (usually, this is instant) after you have submitted the order. If for any
reason you did not get your email confirmation or not sure if the order went through,
please contact us before attempting to submit it again.
Credit Card/Fraud Prevention
Each order will not be charged until the item(s) actually leaves our warehouse (usually
within 24 to 48 hours).
To prevent fraudulent activities, toyotapartszone.com will conduct address verification
through customer's credit/debit card issuer to confirm customer's identity and verify
the validity of your purchase, ultimately protecting your credit and privacy.
If you wish to ship to an address other than your billing address, please contact your
issuing bank and have your shipping destination added as an authorized alternate ship-to
address in the record/memo field. We will contact your credit card issuer to verify this
information after you've placed an order.
Both of your billing and shipping addresses must be verified before an order will ship.
If you encounter any trouble when attempting to add an alternate shipping address, let
the card issuer know that you are placing an online order and that the retailer must
verify your personal information before shipment to eliminate the possibility of fraud.
Then, simply give us a call to let us know and we will re-attempt address verification
to complete the processing of your order.
Orders with the same billing and shipping address will be processed much faster.
Packaging
All the items listed on toyotapartszone.com are genuine factory Toyota items. On rare
occasions, toyotapartszone.com will repackage your items before shipping due its size;
therefore, they may not arrive in the original factory Toyota packaging.
Toyotapartszone.com will carefully package the items and reinforce the packaging if
necessary.
Backorders
Toyotapartszone.com carries one of the largest Toyota parts inventories in the United
States. In the event of a backorder (less < 1%), we will give customer the option to
cancel their order. If the customer is willing to wait, the customer's credit card will
not be charged until the parts arrive at our warehouse and is readying for shipping.
Disclaimer
Toyotapartszone.com is not responsible for Diagram mistakes, typos and errors (required
quantity, trim level, emission area etc.). If you are concerned or not sure about parts
you are ordering, please feel free to contact us with your VIN handy!
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